A good virtual receptionist is tailored to connect your callers with your business. Vrtelemarketers provide virtual receptionist to small businesses thus streamlining their business needs during or after closing hours. Virtual receptionist professionally answers and routes all your calls for you. You would never miss a call and freely work from any location.
Virtual receptionist is a necessity for small businesses as there is a scarcity of resources, for big businesses hiring experienced receptionists without hassles and for professionals to sustain their businesses. It is requirement for every profession being it from clinics to beauty parlors, lawyers to engineers or shops to offices.
Features of virtual receptionist
- Live call answering: - Our live agent will answer the phone in a professional manner with a personal greeting.
- General inquiries & basic customer service: - We provide basic customer services. If callers make general inquiries, our receptionist answers them for you, as they are trained to manage your product and company before being assigned the work.
- Advanced call screening: -Your virtual receptionist is adept in screening the call in a resourceful and affable way before forwarding it to you.
- Customized call handling: - Virtual receptionist handles each call in the customized way you prefer. We can customize the handling of calls to the individual choice of each employee.
- Set temporary call instructions: -During your absence, you can set temporary call instructions so you won’t miss a call or an important client.
- Outbound calls: -Our virtual receptionist can make outbound calls for you as well.
- Appointment booking: - Our virtual receptionist can schedule, reschedule, or cancel appointments on your behalf if you give us the controls. We will instantaneously show you the schedule made.
- Appointment reminders: - We confirm your upcoming appointment bookings a day in advance to avert time wastage.
- Messages delivery: -A secure message will be sent on voice mail or text based on your preference.
- Customized services: -We can set up calls for you with the flexibility of turning on and off the services. You can get full-time, part-time, backup, and overflow reception services.